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Accessibility

GLASS CITY CENTER strives to provide easy access to all of our guests. We recognize the special needs of persons with disabilities (as defined by the Americans with Disabilities Act of 1990) and make every effort to comply with both ADA and state accessibility mandates.


HOW TO PURCHASE TICKETS IN ACCESSIBLE SEATING AREAS, VISUALLY IMPAIRED OR HEARING IMPAIRED AREAS

Accessible seating for guests who use wheelchairs and have limited mobility are available throughout GLASS CITY CENTER based on event configuration. Tickets in the accessible seating areas can be purchased directly through the GLASS CITY CENTER Box Office at 419-321-5007 or online at www.ticketmaster.com.

We ask that ADA Will Call tickets be purchased in the names of those who will use them.

Depending upon time of purchase, tickets can either be mailed or, if close to the event date, picked up upon arrival at the box office window.

If you have a disability, including a visual or hearing-impairment, please contact the box office for information at 419-321-5007.



TDD (TELECOMMUNICATIONS DEVICE FOR THE DEAF)

Type your request or question using this option: 800-943-4327



SERVICE ANIMALS

Service animals for guests with disabilities are welcome. Please contact the GLASS CITY CENTER Box Office if any accommodations are required at 419-321-5007.



WHAT ARE THE OPTIONS FOR PARKING? WILL THE SURROUNDING GARAGES ACCEPT VANS?

Glass City Center is surrounded by a number of parking options. All provide accessible routes to the Center. As with all covered garages, there are height restrictions. They are as follows:

  • Glass City Center Garage(entrance on Monroe Street) Also connects to Huntington Center via enclosed skywalk has a height limit of 8'2".
  • Port Lawrence Garage(entrance located on St. Clair, connects to Glass City Center via enclosed skywalk) has a height limit of 7'0".

There are many more parking options with accessible paths of travel to Glass City Center’s ground level entrances including outside surface lots located at Washington and Summit.



ENTERING GLASS CITY CENTER

GLASS CITY CENTER has a couple entrances that are accessible. The primary entrance is located on Jefferson at St. Clair St. The Monroe Street entrance between Summit and St. Clair will reopen by mid-summer 2022.


ELEVATORS

There are several accessible public elevators located throughout Glass City Center.



CONCESSION STANDS

There are three concession stands, all accessible. If assistance is needed at any of our concession stands please notify the nearest staff member.


RESTROOMS

All public restrooms are designed to be accessible to our guests with disabilities.



DRINKING FOUNTAINS

There are accessible drinking fountains throughout Glass City Center for those with disabilities. There are also bottle refill stations around the center.



COMMENTS, QUESTIONS, AND SUGGESTIONS

Access for our guests with disabilities at Glass City Center is an ongoing commitment. We request that you contact us with your comments, questions and/or suggestions at:

Glass City Center
401 Jefferson Avenue
Toledo, Ohio 43604
419-255-3300

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